Help Centre

six6 FAQ – Answers to Your Most Common Questions

Looking for a quick answer? Browse the six6 FAQ covering everything from account setup and PKR deposits to Cricket betting, PSL odds, Slots, Live Casino and VIP rewards. No waiting, no chat queue — just the answers you need right here.

FAQ at a Glance
Account & Registration
Deposits & Withdrawals
Cricket & Sports Betting
Slots & Casino Games
VIP Programme
Responsible Gaming

What Do You Need Help With?

Jump straight to the topic that matters to you. Every category below has a full set of answers further down this page.

Account & Registration

Questions about creating your six6 account, verifying your identity, updating your profile details, recovering your password and managing your login.

Deposits & Withdrawals

How to add funds using JazzCash, Easypaisa, Raast or Bank Transfer, how long withdrawals take, minimum amounts and how to check your transaction history — all in PKR.

Cricket & Sports Betting

Understanding betting markets, live betting during PSL and T20 matches, how odds work, placing your first bet and settling questions about your active bets.

Slots & Casino Games

How Slots work, RTP explained in plain English, finding games in the Game Lobby, Live Casino table rules, minimum bets and how game history is tracked in your account.

VIP Programme

How points are earned, what changes at each VIP tier, how to check your current tier, when points expire and how to make the most of your VIP membership on six6.

Responsible Gaming

Setting deposit limits, using session reminders, understanding self-exclusion options and finding the right balance between gaming as entertainment and staying in control.


About This FAQ

This page covers the questions that six6 players in Pakistan ask most often. Whether you are brand new to the platform and trying to figure out how deposits work, or you are a regular member wondering about your VIP tier progression, you will find a straightforward answer here.

The questions are grouped by topic so you can jump to the section that is most relevant to you. If you do not find the answer you are looking for, the six6 support team is available 24/7 via live chat and will sort things out quickly — most queries are resolved in just a few minutes.

A few things worth knowing before you browse: all balances and transactions on six6 are handled in PKR. Payment methods include JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards and other mobile wallets. The platform is designed for Pakistani players, so the sports content is led by Cricket — especially PSL, T20 internationals and bilateral series — alongside Football, Esports and a full Live Casino section.

Tip: Use your browser's find function (Ctrl+F or ⌘+F) to search for a specific word on this page if you are looking for something specific.

Account Payments Betting Games VIP Responsible Gaming
Account & Registration

Go to the Register page, fill in your basic details — name, mobile number, email address and a password of your choice — then verify your mobile number with the code sent to you. The whole process takes under two minutes. Once verified, your account is active and you can make your first deposit straight away.

Yes. six6 is strictly for adults aged 18 and above. You will be asked to confirm your date of birth during registration. Accounts found to belong to users under 18 will be permanently closed without exception.

No. Each person is only allowed one account on six6. Duplicate accounts will be closed and any balance in them may be forfeited. If you have forgotten your login details, use the password recovery option on the Login page rather than creating a new account.

On the Login page, tap "Forgot your password?" and enter your registered email address or mobile number. A reset code will be sent to you within a minute. Enter the code, choose a new password and log back in. If you do not receive the code, check your spam folder or make sure the number you entered matches your registered mobile.

Log in to your account and go to the account settings section. You can update your contact details there. For security reasons, a verification step is required before the change takes effect. If you are unable to complete the verification yourself, contact the support team via live chat.
Deposits & Withdrawals

six6 supports JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and other mobile wallets. All transactions are processed in PKR. The available methods are shown in your account cashier section when you are logged in.

Deposits via JazzCash and Easypaisa are typically credited within a few minutes. Raast and Bank Transfer deposits may take slightly longer depending on your bank's processing times — usually within the same day. If a deposit has not appeared in your account within two hours, contact support with your transaction reference number.

The minimum deposit on six6 is designed to be accessible for all players. The exact amount is shown in the cashier section of your account and may vary slightly depending on which payment method you choose. You will always be shown the minimum clearly before confirming any transaction.

Log in, go to the cashier section and select Withdraw. Choose your preferred method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount and confirm. Withdrawals are processed in PKR. Processing times vary by method but most withdrawals are completed within 24 hours. Your account must be verified before withdrawals can be processed.

Common reasons for a delayed withdrawal include a pending account verification, an active bonus wagering requirement that has not yet been completed, or a bank processing delay outside of six6's control. Check your account notifications for any pending actions. If everything looks clear on your end, contact support via live chat with your withdrawal reference.
Cricket & Sports Betting

six6 covers a wide range of Cricket markets including Pakistan Super League (PSL) fixtures, T20 internationals, ODIs, bilateral series and major tournaments. Beyond Cricket, you will find Football leagues, Esports events and other sports available in the Sports and Betting sections. Markets include match winner, top batsman, total runs, live in-play betting and many more.

Yes. Live in-play betting is available on PSL matches, T20 internationals and many other Cricket fixtures. Odds update in real time as the match progresses, so you can place bets on next wicket, next boundary, over-by-over totals and other live markets while the game is on. Go to the Sports section and select any live fixture to see the available markets.

Odds on six6 are displayed in decimal format by default, which is the clearest format for calculating potential returns. Your potential payout is simply your stake multiplied by the odds. For example, a PKR 500 bet at odds of 2.50 returns PKR 1,250 if it wins (including your original stake). You can view and adjust your odds format preference in your account settings.

If a match is abandoned before the official result threshold is reached, bets on that match are typically voided and your stake is returned to your account balance. In cases where a match is interrupted but reaches the minimum overs required for an official result (for example under DLS rules), bets are settled on the official result. The exact settlement rules are outlined in the Terms and Conditions.

Cash out is available on selected markets. When the option is available for one of your active bets, you will see a "Cash Out" button next to that bet in your bet history section. The cash-out value reflects the current state of the match and the live odds at the time you choose to cash out. Not all bets or markets are eligible for cash out.
Slots & Casino Games

Head to the Game Lobby section after logging in. Games are organised by category — Slots, Live Casino, Table Games, Esports and more. You can browse by category, sort by popularity or newest additions, and search by game name. New titles are added regularly, so it is worth checking back if you are looking for something specific.

RTP stands for Return to Player and is expressed as a percentage — for example, 96%. It represents the theoretical average amount a game pays back to players over a very large number of spins. An RTP of 96% means that for every PKR 100 wagered over time, the game returns PKR 96 on average. It is a long-term statistical figure, not a guarantee for any individual session. Higher RTP Slots can be found in the Slots section.

Yes. The entire six6 platform including Live Casino is fully optimised for mobile browsers on Android and iOS. Live Casino tables stream in real time directly through your browser — no download or app required. A stable internet connection is recommended for the best experience during live-streamed games.

Your complete game history is available in the account section under transaction or game history. Each session, spin and bet result is recorded with timestamps and amounts in PKR. This record is useful for tracking your activity and reviewing how bonuses were used.
VIP Programme

Every registered member is automatically part of the VIP programme from the moment they create an account. You start at the entry tier and progress upward as you play. There is no separate application required — your activity earns you points and moves you through the tiers automatically. Visit the VIP page to see the full tier structure and what each level unlocks.

VIP points are earned by placing real-money bets on Sports, Cricket, Slots, Live Casino and other games. The number of points earned per PKR wagered depends on the game type and your current VIP tier. Sports betting and Slots typically earn points at different rates — the exact earning rates are displayed in the VIP section of your account.

Points remain active as long as you continue using your account regularly. Extended periods of inactivity may result in points being reduced or reset depending on the VIP tier terms. The specific inactivity policy is outlined on the VIP page. Staying active by placing bets or playing games regularly is the best way to protect your points balance.
Responsible Gaming

Yes. After logging in, go to your account settings and look for the Responsible Gaming or limits section. You can set daily, weekly or monthly deposit limits in PKR. Once a limit is set it takes effect immediately. Increasing a limit requires a cooling-off period; decreasing a limit takes effect straight away. This tool is there to help you stay in control of your spending.

A session time reminder is a notification that appears after you have been logged in and playing for a set period of time — for example, 30 minutes or one hour. It is a simple prompt to remind you how long you have been playing. You can set the reminder duration in the Responsible Gaming section of your account settings. The Responsible Gaming page has more guidance on managing your play time effectively.

If you feel that gaming is affecting your daily life, your finances or your relationships, the most important step is to take a break. six6 offers self-exclusion options that allow you to temporarily or permanently close access to your account. Contact the support team via live chat to activate self-exclusion. You can also visit the Responsible Gaming page for practical self-management tips. Remember: gaming is meant to be enjoyable, and staying in control is always the right call.

Still Have a Question?

If you have read through the FAQ and still cannot find the answer you need, the six6 support team is available around the clock via live chat. Just log in to your account and open the chat widget — average response times are very short, usually just a minute or two for most queries.

For account-specific issues such as a missing deposit, a withdrawal delay or a technical problem during a game, have your registered email address or mobile number ready when you contact support. This helps the team locate your account quickly and resolve the issue without unnecessary back-and-forth.

Remember: six6 support will never ask for your password. If anyone claiming to be six6 support asks for your password — by chat, SMS or any other channel — do not share it and report the contact immediately.


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Join thousands of Pakistani players already betting on Cricket, PSL and sports, spinning Slots and enjoying Live Casino — all in PKR with JazzCash and Easypaisa support.

18+ only. Please play responsibly. All transactions in PKR.